When can I expect delivery of my goods?

Usually within 35 days. Ocasionally it can take longer if your order clashes with public holidays such as Christmas or Easter. Usually our buildings arrive in less time not more.

How much will it cost to deliver my goods?

Nothing, it's all in the price. There will however, be an additional cost if you live in Northern Ireland, the highlands of Scotland or on one of the UK islands.

How will it arrive?

By signed for courier service on a pallet.

What should I do if my goods arrive damaged?

Should your goods arrived damaged, please contact us on 0845 365 8 007 within 48 hours. We will do all we can to replace any damaged goods free of charge. Please do not sign for obviously damaged goods or make a note against a signature that goods are either 'damaged' or 'not checked'. We cannot assist if you sign for your goods and later find them to be damaged.

Can I get any discount for large orders?

Our prices are very competetive, but if you are thinking about ordering 3 or more buildings, we may be able to offer a slight discount. Telephone us on 0845 365 8007 to discuss this

Can I cancel an order once made?

We make your building especially for you. Once we've started making it, there will be a charge for cancellation, usually one third of the price you paid. Once shipped, our Returns Policy applies. See our Terms and Conditions.

How can I pay for my purchases?

We accept payment online using a debit or credit card, payment over the telephone by credit or debit card, money transfer by CHAPS or online, post office cheques payable to 'Bonds' or payment by personal cheque made payable to 'Bonds'. If payment by cheque, the cheques are cleared before your order is processed. Cheques with details of your order should be sent to Bonds, Unit 10a, Penrhos Business Park, Isle of Anglesey, North Wales, LL65 2UQ.

What should I do if my credit or debit card was refused when placing an order?

Please telephone us on 0845 365 8 007 and we will do all we can to assist you.

Do I get a receipt with my goods?

Yes a receipt is always sent out when funds have cleared.

Can I have my order delivered to a different address?

Yes we can deliver to a different address but may require proof of account ownership before processing your order.